Click Behavior

Click behavior will help you Understand what users expect when they click—and align the experience.

cartoon of a man studying and confused by visitor paths
Analytics & Tracking, automation tools and tips, Click Behavior, Consult, Fractional Services, Funnel Design, Scan, Web Services

Visitor Paths Reveal What Customers Won’t Say Out Loud

You can learn a lot from what customers tell you.
But you learn far more from watching how they move.

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Visitor Paths Reveal What Customers Won’t Say Out Loud Read Post »

Man laughs heartily at three framed images: iPhone, Raptor rocket engine, Apple computer.
Focus and Productivity, Analytics & Tracking, Click Behavior, Consult, Design, Hidden Demand, Inspiration, Interests, Navigation Clarity, Productivity, Scan, UX Friction, Values

The Doubters Club

History’s biggest innovations — from the personal computer to the rocket engine — were dismissed as “too simple.” Here’s why clarity always sounds crazy before it works.

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The Doubters Club Read Post »

Happy person walks chocolate path, autumn forest. "BEYOND THE CLICK" sign, floating chocolate bars overhead.
Content Creation Strategies, Analytics & Tracking, Click Behavior, Content Efficiency, Design, Fractional Services, Inspiration, Navigation Clarity, Scan, Search and SEO Tips, SEO, UX and Accessibility, UX Friction, Values

Beyond the Click (The Real Why Behind Choices)

People don’t buy the thing — they buy the feeling. From chocolate bars to vacations to website clicks, here’s how to uncover the real why behind choices.

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Beyond the Click (The Real Why Behind Choices) Read Post »

analytics is a cool app
Analytics & Tracking, Click Behavior, Consult, E-Commerce, Fractional Services, Hidden Demand, Navigation Clarity, Scan, Search and SEO Tips, Web Design, Web Services

Why Analytics Deserves A Spot On Your To-Do List

Day Four: Why Analytics Deserves a Spot on Your To-Do List (and Saves You Time and Money) If your to-do

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Why Analytics Deserves A Spot On Your To-Do List Read Post »

example of graphs with aint nobody got time for that sticky note
Web Design, Analytics & Tracking, Clarity Messaging, Click Behavior, Consult, Content Efficiency, Design, Focus and Productivity, Navigation Clarity, Search and SEO Tips, UX and Accessibility, Web Services

Ain’t Nobody Got Time for Analytics Overload

Analytics overwhelm small business owners with too many reports and metrics. Day Three explains why focusing on the right paths matters—and how to cut through the overload.

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Ain’t Nobody Got Time for Analytics Overload Read Post »

trying to figure out path to take
Content Creation Strategies, Analytics & Tracking, Click Behavior, Consult, Content Efficiency, E-Commerce, Marketing and SEO Tips, Navigation Clarity, Scan, Search and SEO Tips, UX and Accessibility, UX Friction, Web Services

Why the Words People Use Online Matter More Than Yours

The words you use on your website may not match what visitors are looking for. Here’s how to use simple research to speak their language—and keep them moving forward.

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Why the Words People Use Online Matter More Than Yours Read Post »

exploring clues to a path
Web Design, Click Behavior, Focus and Productivity, Navigation Clarity, Scan, SEO, UX and Accessibility, Web Services

Website Analytics: The Research Tool You Can’t Ignore

Your website isn’t just for selling—it’s a built-in research tool. Learn why analytics reveal customer behavior more honestly than surveys and how that insight transforms your business.

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Website Analytics: The Research Tool You Can’t Ignore Read Post »

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