Welcome to our frequently asked questions (FAQ) section. Here, we address common inquiries about our web design services, focusing on AI readiness and productivity. Whether you’re curious about our process, platforms we specialize in, or how we integrate AI tools, you’ll find clear and concise answers below.?
Frequently Asked Questions
Getting Started
Do I need a brand-new website for this to work?
Not at all. I specialize in making your existing website faster, cleaner, and easier to manage. Rebuilding from scratch is usually a last resort.
Can you work on a site someone else built?
Yes—and I do it all the time. Whether your site was built five months ago or five years ago, I’ll help you get it working for your goals again.
What platforms do you work with?
Mostly WordPress, especially sites that were set up and then left alone. I also work with older platforms and sites with unique setups—let’s talk about what you’ve got.
Process & Communication
How long does a typical project take?
Most optimization projects take 1–2 weeks. Larger or more complex sites might take longer, but I always give a realistic time estimate up front.
Do I have to wait until it’s finished to see results?
Not at all. You’ll usually see noticeable improvements—like faster load times or better usability—early in the process as I work through key fixes.
Do you need full access to my site?
I’ll need admin access to your WordPress dashboard, and sometimes access to your hosting account depending on what we’re fixing. I’ll walk you through it if it feels overwhelming.
What’s Included
What’s in a typical website optimization project?
Each project is tailored to your site’s needs, but usually includes:
- Speed and performance improvements
- Mobile responsiveness fixes
- SEO basics (titles, structure, readability)
- Plugin cleanup and audits
- Broken links and formatting fixes
- Navigation improvements and user experience cleanup
Do you offer ongoing maintenance?
Yes, I offer monthly or quarterly maintenance options that keep your site running smoothly, prevent issues, and reduce the need for major fixes down the road.
What’s involved in regular maintenance?
- Safe updates for WordPress core, themes, and plugins
- Regular backups and security checks
- Monitoring for broken links, speed, and other performance issues
- A brief, plain-English report summarizing what was done and why
Why would I want maintenance instead of a one-time fix?
- If your site supports an active business or content strategy, maintenance is the best way to keep things reliable without constant hands-on effort. It prevents “surprise” issues and helps avoid expensive fixes later.
Do you think businesses should manage their own sites?
Absolutely. I’m a big advocate for having someone internal who can handle basic updates. I’m happy to train that person and set you up with tools that make it easier. It’s often faster, cheaper, and more empowering than relying on an agency. However in our maintenance agreements we can arrange limited content updates as needed.
About Me & My Approach
What makes your approach different?
I don’t push you into a giant package you don’t need. I look for the small, high-impact improvements first—the things that make your site faster, clearer, and easier to manage. I explain things without jargon you don’t understand, and I believe in building something with you, not just for you.
Contact Us
Have a project idea, quick question, or something that’s not listed on the site?We check every message—even the odd ones—and We would be happy to talk.